General conditions

General terms and conditions Cathy's Taste B.V.

1. General

1.1. These terms and conditions shall apply, to the exclusion of all other general terms and conditions, to all offers, orders and agreements of Cathy's Taste B.V..

1.2. These terms and conditions will be sent on request.

1.3. Deviations from these terms and conditions are only valid if agreed upon in writing. The remaining provisions shall in that case remain in full force and effect.

1.4. Cathy's Taste B.V. shall at all times be authorized to modify these terms and conditions.

2. Offers/ agreements

2.1. All offers of Cathy's Taste B.V. shall be without engagement. Cathy's Taste B.V. reserves the right to withdraw offers and/or change prices.

2.2. All offers are subject to availability.

2.3. An agreement shall only come into effect after acceptance on the part of Cathy's Taste B.V..

2.4. Cathy's Taste B.V. is entitled to refuse orders or to attach certain conditions to them. If an order is accepted it will be delivered within 3 working days.

2.5. The minimum age for all orders is 18 years.

2.6. Prices listed include excise duty and VAT but exclude delivery costs. From 24 pieces we deliver free house in the Netherlands to 1 address. Under 24 pieces will only be delivered in consultation, against calculation of costs.

2.7. Wines are sold by the piece.

2.8. Payment must be made in advance and without any right to settlement or discount, also in case of complaints by one-time direct debit (or in one of the ways and within the term as indicated during the ordering process). The invoice will be sent to you both by post and/or by e-mail. The date of payment is the date of crediting the bank account of Cathy's Taste B.V..

2.9. If the term of payment is exceeded you will owe interest on the outstanding amount at a rate of 2% per month or part of a month from the following day. Per reminder from the side of Cathy's Taste B.V. you are due an amount of

€ 20,-- for administration costs. If even after a reminder payment is not made in full or not before the final date for payment specified in the reminder, Cathy's Taste B.V. shall also be entitled to charge extrajudicial (collection) costs of at least 15% of the outstanding amount with a minimum of € 200,--. In addition, Cathy's Taste B.V. shall be entitled to the full extrajudicial collection costs actually incurred if these are higher.

2.10. If you are in default with any payment, Cathy's Taste B.V. shall be entitled to dissolve or suspend (the execution of) the agreement and related agreements.

2.11. In case of price changes by Cathy's Taste B.V. in the period between the order and its execution, you are entitled to cancel your order within ten working days after notification of the price increase by Cathy's Taste B.V.. If payment has already been made at that time, any payments already made will be refunded as soon as possible but at the latest within 30 days.

2.12. Ownership of the products delivered shall not be transferred until you have paid all that you owe to Cathy's Taste B.V. under any agreement.

2.13. Cathy's Taste B.V. shall not be liable for orders and messages that are not or not correctly transmitted as a result of the use of internet or any other means of communication between you and Cathy's Taste B.V. or between Cathy's Taste B.V. and third parties, unless there is intent or gross negligence on the part of Cathy's Taste B.V..

2.14. The information published on the website of Cathy's Taste B.V., of whatever nature, is provided purely for informational purposes based on sources that Cathy's Taste B.V. believes to be reliable but without any guarantee as to the reliability, timeliness, completeness or quality and accuracy of its content.

3. Delivery

3.1. Delivery shall take place exclusively within the Netherlands and shall take approximately seven working days unless otherwise indicated on the website of Cathy's Taste B.V. and/or in the confirmation of the order and shall in any case not exceed 30 days after payment.

3.2. The stated delivery times are indicative only. Exceeding any delivery period does not give you the right to compensation or the right to cancel your order or dissolve the agreement, unless the exceeding of the delivery period is such that you could not reasonably be required to maintain the agreement. In that case, any payments already made will be refunded as soon as possible but no later than 30 days.

3.3. Delivery will be made exclusively to the address provided with the order. If the agreed delivery period is exceeded, you will be notified in writing or by telephone.

3.4. Cathy's Taste B.V. is entitled to deliver the order in parts.

3.5. Cathy's Taste B.V. is authorized to use third parties in the execution of your order.

4. Complaints

4.1. From the moment of delivery the risk of the product passes to you. You have the obligation to check upon delivery for breakage and whether the products comply with the agreement. If this is not the case you must notify Cathy's Taste B.V. in writing as soon as possible and in any event within seven working days of delivery.

4.2. Cathy's Taste B.V. shall try to solve any complaints as soon as possible and inform you thereof as soon as possible.

4.3. If it has been demonstrated that the products do not comply with the agreement, Cathy's Taste B.V. has the choice to replace the products in question with new products upon return or to refund the invoice value within 30 days if payment has already been made.

4.4. If for any reason you do not wish to take delivery of a product you have the right to return the product to Cathy's Taste B.V. within seven working days after delivery at your own expense.

4.5. Returns will only be accepted if the packaging of the product is undamaged.

4.6. Any liability of Cathy's Taste B.V. shall lapse in case of (re)sale or delivery by you to third parties.

5. Force majeure

5.1. Cathy's Taste B.V. has the right in case of force majeure to suspend the execution of the order or to dissolve the agreement without judicial intervention. This will be communicated to you in writing. Cathy's Taste B.V. shall in that case not be held to any damages.

5.2. Force majeure shall be understood to mean any failure not attributable to Cathy's Taste B.V. because it cannot be blamed for its fault and/or is not for its account, including, but not limited to, operational failure, failure of internet connections, transport delays, a strike and non-delivery or late delivery by suppliers.

6. Privacy

6.1. Cathy's Taste B.V. respects the privacy of all users of its site and ensures that personal information provided by you will be treated confidentially. The data will only be used with your permission and will not be sold to third parties. However, they may be made available to third parties involved in the execution of the order.

6.2. With your permission, data will also be used to inform you about website development and special offers and promotions. If you do not appreciate this, please let us know by sending an e-mail to the Customer Service Department.

6.3. The employees and third parties engaged by Cathy's Taste B.V. are obliged to respect the confidentiality of your data.

6.4. Processing of the data will take place in accordance with the law.

7. Intellectual property

7.1. You must fully and unconditionally respect all intellectual and industrial property rights vested in the products delivered by Cathy's Taste B.V. as well as the website and texts and images used by Cathy's Taste B.V..

7.2. Any form of use of these rights is not allowed without prior written consent of Cathy's Taste B.V..

8. Applicable law and competent rights

8.1. All agreements with Cathy's Taste B.V. shall be exclusively governed by Dutch law.

8.2. All disputes between parties shall again be submitted exclusively to the competent court in Haarlem.

8.3. Cathy's Taste B.V. complies with the code of conduct of the Dutch Thuiswinkel organization.